ISO 9001 was first published in 1987 and is an internationally recognised standard within any sector that specifies requirements for quality management systems (QMS.) Companies all over the world use this standard to demonstrate they are able to work according to the regulations within both of their services and products. ISO 9001 is an assessment of your Quality Management System regarding how appropriate and effective it is. The certification encourages the identification and implementation of possible improvements, but what is ISO 9001:2015 specifically?
ISO 9001:2015 refers to the changes in the standard in 2015, changes were brought in in order to ensure that ISO 9001 continues to adapt to the changing environments in which organizations operate. Some of the key updates in ISO 9001:2015 include:
- The introduction of new terminology
- Restructuring some of the information
- An emphasis on risk-based thinking to enhance the application of the process approach
- Improved applicability for services
- Increased leadership requirements
What Are The Benefits Of ISO 9001 For Businesses?
ISO 9001 helps organizations ensure their customers consistently receive high-quality products and services, which in turn brings many benefits. These benefits include satisfied customers, management, and employees and because ISO 9001 specifies the requirements for an effective quality management system, organizations find the guidelines very helpful. While there are many benefits of ISO 9001 for businesses, below are just a few basic examples:
- Organised and clear QMS
- Create satisfied customers, management, and employees
- Continually improve their processes
- Reduce costs
Al Manaratain strictly adheres to ISO 9001:2015 guidelines when it comes to producing our concrete blocks and building materials. Our dedicated quality control laboratory technicians are continuously checking and monitoring the quality of the raw materials, finished products, and the production process. We have separate laboratories at all our factories with a dedicated team. This lab creates a framework for clearly defining the control of process and verification activities thus providing our clients with confidence that the products are delivered in a well-defined & controlled manner.
What Does Being ISO 9001:2015 Certified Mean To A Consumer?
As ISO 9001 Certification promotes constant improvement, consumers reap the benefits of continually improving products and services that meet the appropriate requirements for consistency in quality. To maintain ISO certification, companies must be regularly audited by an independent certifying company. Therefore consumers will, in theory, always receive the best quality, within products and services, by ISO certified companies.
What Does Being ISO 9001:2015 Certified Mean To An Employee?
There are four key benefits for employees of ISO 9001:2015 companies, these include:
- A boost to staff productivity / moral – The ISO certification ensures that businesses are keeping records of a business’s operations, trends, patterns, and weaknesses can be spotted with greater accuracy. This is a huge benefit for employees as they can become more productive and with that the company they work for can become efficient, which could result in more staff benefits.
- More clarity on your company’s processes – Being ISO certified means that systems have to be clearly outlined. By outlining a clear set of principles for assessing any system within a company, employees can know how to examine problems and go about addressing them.
- Reduce inefficiencies and improve workflow – Similarly to the point above, ISO gives employees the tools to recognise and address potential inefficiencies as they arise, which will ultimately increase productivity.
- Higher employee engagement – The ISO 9001 standard puts an emphasis on leadership playing the pivotal role in building employee engagement within an organisation. This could be achieved through identifying leaders, setting clear expectations, enforcing recognition and accountability or listening to valuable feedback.